The Ledger Law Firm runs on software built for injury cases. It answers the phone at any hour, puts the facts in order and drafts the paperwork. That leaves our lawyers free for the work only a lawyer can do.
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What the software does
- Answers the phone and returns calls at any hour, alongside the intake team.
- Reads each new intake, organizes the facts and flags what matters for the legal team.
- Drafts demand packages from the records.
- On this site: explains the general rules for your state, each one with its source.
What the lawyers do
- Decide whether the firm can take a case, and what the plan for it is.
- Review, correct and sign every demand before it leaves the office.
- Make every legal decision. No software makes one.
- Answer for the work. The attorney responsible for this firm’s advertising and this site is named on every page.
The same split shows up at every step. Software carries the load that can be carried by software. People do the rest.
The first call
You tell us what happened
Software
The SI phone agent or the SI assistant on this site takes down the basics, at any hour, in English or Spanish.
People
The intake team talks with you, answers what they can and tells you what the firm needs next.
Intake
The facts get organized
Software
Reads the intake, puts the facts in order and flags what matters for the legal team.
People
The legal team reads it, asks what the software could not know and decides whether the firm can help.
The demand
The paperwork gets built
Software
Drafts the demand package from the records.
People
An attorney reviews it, corrects it and signs it. Nothing leaves the office without that signature.
Everything after
The lawyering
Software
Stays out of the way. It has no say in what happens with your case.
People
Judgment, strategy and every decision about your case. That part is ours.
The rules we set for it matter as much as what it can do.
Give legal advice
It shares general information and organizes facts. Advice about your situation comes from a lawyer.
Decide anything about your case
Whether the firm takes a case, what a claim is worth and what to do next are decisions people make.
Send its own work
A demand it drafts goes nowhere until an attorney has reviewed and signed it.
Pass for a person
On this site the assistant says plainly that it is a computer program, before you type a word.
Most of the time a law office spends on an injury claim is not law. It is collecting records, retyping them, building the same package again and chasing the page that went missing. That work has to be done, and it has to be done right. It does not have to be done by a lawyer with a highlighter.
So we gave it to software. The hours that come back go where they should have gone all along: to reading your file closely, thinking about your case and talking with you.
Nobody here will tell you what a case is worth from a web page, and no software here will ever decide one. What we can tell you is who is doing the work. The machines do the wrapping. The lawyers tie the bow.
Fair questions
Is a robot handling my case?
No. Lawyers handle cases. Software handles the legwork around them: answering the phone at any hour, organizing what you tell us and drafting documents for an attorney to review and sign.
Will I talk to a real person?
Yes. The intake team and the legal team are people, and legal questions are answered by lawyers. Our SI phone agent may answer or return a call, especially after hours, to take down what happened so nothing is lost.
Does SI decide whether the firm takes my case?
No. Software organizes the facts and flags what matters. The legal team makes the decision.
Does anything written by SI go out without a lawyer reading it?
No demand does. Software drafts the package from the records, and an attorney reviews, corrects and signs every one before it leaves the office.
What if I would rather not get a call from the SI agent?
Call us instead at the number on this page, at any hour, or tell the caller you want it to stop. The callback form says that calls may be handled by SI.
The robots wrap. The lawyers tie the bow.
A law firm explains, with a gift wrapping metaphor it refuses to drop, what its software does and what its lawyers do.
Read the note
A short list of things our software is not allowed to do
A law firm that runs on SI keeps a list of what the SI may not do. It starts with giving legal advice and ends with lunch.
Read the note
Where the weeks used to go
A fond look back at the fax machine, the banker’s box and the highlighter, and what a law office does with the time it gets back.
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A brief history of being on hold
A law firm looks back on the phone tree, the voicemail at 5:01 and forty seconds of looping saxophone, and says who answers its phone now.
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An exit interview with the office stapler
After years of holding demand packages together, a law office stapler reflects on jams, tabs and the one thing software cannot do to a page.
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Yes, the .si is for Slovenia
A law firm explains why its website ends in .si, what SI stands for here, and which part of the operation went to law school.
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